(480) 555-2231 · Jun 1, 2026, 9:18 AM · 3:16 · Adjuster Shobhit Srivastava
Initial FNOL recorded
Call summary
Lauren Mitchell called to report storm damage to her Scottsdale, AZ home. She reported the loss occurred during a storm the night of May 31 but could provide only limited detail before having to go. A claim was opened with partial information pending a follow-up call.
Structured data → JW data model
| Captured field | Value · editable | JW model · field | Destination | Accept / remove |
|---|---|---|---|---|
| Claim | ||||
| Line of business | ClaimModel.lob_id | JW field | ||
| Claim type | medium | ClaimModel.claim_type_id | JW field | |
| Controlling state | ClaimModel.controlling_state | JW field | ||
| Claimant / party | ||||
| Claimant first name | PartyModel.first_name | JW field | ||
| Claimant last name | PartyModel.last_name | JW field | ||
| Loss detail | ||||
| Date of loss | medium | ClaimModel.loss_date | JW field | |
Values map to native JW fields where one exists; everything else is preserved in claim notes. Edit a value, accept a field on its own, or remove one before syncing.
Claim notes · JW NoteModel
Generalnote_type_id=GEN
Follow-ups · JW DiaryModel
Jun 2, 2026
Follow-up